Frequently Asked Questions
Here are just a few of the most commonly asked questions. Please contact us for more detail and additional information.
When do I get my check? RMA issues checks twice a month. Once on the 10th (or next business day) and again on the last day of the month. For some clients, we do just one check on the last day of the month to simplify things.
How does RMA screen its tenants? RMA checks three major things when evaluating an applicant. We check employment/income, landlord history, and magistrate court for evictions/dispossessories/judgements. We also have the capability to do credit and criminal background checks if necessary.
How does RMA Advertise? RMA has a very established presence in our local market. We receive multiple calls per day looking for rental property in addition to handing out vacancy lists at our office. . We are able to syndicate our rentals on popular rental websites such as Hotpads, Trulia, and Rentals.com. All of our availabilities are also searchable through our website.
What does Maintenance cost? RMA can handle most any maintenance or repair situation that can arise. We have both in house employees and make use of an extensive list of subcontractors that do routine maintenance, painting, carpentry, plumbing, electrical, HVAC, roofing, and more. Our service fees vary based on the work required, but are often much cheaper than the industry rates. Most routine maintenance trips for small issues cost between $65-$95. Our goal is to consolidate our maintenance into one easy cost effective solution. Maintenance is a big variable when it comes to property management. Any repair larger than a predetermined amount we discuss with our client prior to incurring the cost.
Does RMA require me to maintain a reserve? This is handled on a case by case basis. Most of the time RMA does not require a reserve. However, RMA is able to account for and maintain a reserve if you wish.
Can I Retain My Own Maintenance? Yes! In this situation, RMA will take the maintenance call, and then forward the request to you via email along with the tenant’s information. You would be responsible for calling the contractor, coordinating with the tenant, checking the work, and paying for the job. We allow this model as some clients have a relationship with a preferred maintenance provider and wish to use their services.