Vision and Mission Statement
At RMA, we are driven by our vision and mission statement
RMA’s Vision
To create a superior property management company focusing on customer service to both our clients and customers. To be a good corporate citizen, realizing our relationship to our community and its residents. To have a commitment to integrity, to always do the right thing and stand behind what we do and say.
RMA’s Mission Statement
To be a superior property management solution that creates client profitability while providing quality housing at a good value. To provide tenants a good experience with their landlord. One that has open communication, good relationships, and honesty.
RMA is dedicated to:
- Effectiveness – We seek to be knowledgeable and skilled in our field. We Strive to maintain a competitive advantage in both the quality and efficiency of our services.
- Communication – We believe good communication is essential to good customer service.
- Responsiveness – We believe that time is of the essence and that things should be handled in a timely manner.
- Good Relationships – We believe good relationships are where both sides treat each other fairly.
- Thoroughness & follow up – We believe that follow up and attention to detail are the difference between average and excellence.
- Integrity – We believe that honesty is the best policy. We seek to be open and truthful in all we do.
We conduct our business day in and day out with these values in mind. That coupled with our experience, resources, and expertise allows us to offer a superior level of service above others in the property management industry.
RMA’s services work to your advantage whether you are a new or a seasoned investor. Maybe you have managed the property on your own and are ready to let go of the responsibility. Perhaps your current management company has not lived up to your expectations. The staff at RMA will work hard to eliminate problems and prevent new ones from occurring. We are passionate about what we do! There is nothing we enjoy more than working hard to turn a disappointing investment into a high performing asset.
Head over to our management services page for more information.
